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San Diego Police Warn Of Social Media-Fueled Misinformation While Making It Harder For The Public To Know The Truth

San Diego's police department has a warning for residents getting their news from independent social media accounts: Be careful what you believe. But as the agency publicly criticizes local publishers for spreading misinformation, an examination of its own record reveals a troubling contradiction. The San Diego Police Department has spent the past several years restricting access to information, eliminating longstanding tools used by journalists and resisting disclosure of records that could allow the public to independently verify what officers say happened.

In an Axios San Diego article published October 26, SDPD communications manager Ashley Nicholes singled out three popular Instagram accounts, discoversandiego.us, wtf.san.diego and east_village_doers, as examples of hyperlocal publishers that have circulated incorrect or misleading information. Nicholes warned that these accounts sometimes publish unverified information about public safety, potentially creating dangerous misunderstandings among their combined audience of approximately 80,000 followers.

There is legitimate reason for concern. Incorrectly identifying a criminal suspect, exaggerating a police emergency or spreading rumors about an active shooter can have devastating consequences, and anyone distributing information to the public should take responsibility for its accuracy. But that responsibility extends to the police themselves, particularly when the department has increasingly positioned itself as the primary gatekeeper of information about its own activities.

The larger story is not simply that social media accounts sometimes get things wrong. It is that SDPD has reduced several avenues through which journalists and ordinary residents once learned about police activity, while asking those same people to trust the information the department chooses to release.
When The Police Scanners Went Silent

On June 2, 2025, SDPD fully encrypted its routine radio communications, effectively silencing the police scanners that journalists, freelance photographers and residents had relied upon for decades to monitor emergencies and breaking news. The department cited California Department of Justice requirements protecting confidential criminal justice information, but what received considerably less attention was that the state had provided agencies with an alternative.

A 2020 California Department of Justice bulletin allowed law enforcement agencies either to encrypt their communications or to adopt policies keeping sensitive personal information off publicly accessible radio channels. SDPD had operated under the latter approach for years, maintaining open dispatch communications while transmitting protected information separately.

Indeed, when the San Diego County Sheriff's Department encrypted its communications in January 2022, SDPD was among the last major agencies in the region to maintain public scanner access. The California Highway Patrol has likewise demonstrated that a hybrid system can protect sensitive information without completely eliminating public monitoring.

Nevertheless, SDPD eventually chose full encryption, ending an important form of independent oversight without providing journalists with an equivalent means of listening to routine dispatch traffic.

The consequences extend far beyond inconvenience for reporters. Police scanners allow journalists to identify incidents that may never become the subject of official press releases, respond to emergencies while events are unfolding and independently assess the scale of police activity in their communities. Without them, the public becomes increasingly dependent on whatever information police officials decide warrants disclosure.

The department's replacement, an online dispatch-information page, has proven substantially less informative than the communications it displaced.

In June 2025, independent news outlet SD Slackers reported that even SDPD's then-newly appointed public information lieutenant, Travis Easter, appeared surprised by how little information the public-facing system provided. The page lacked detailed descriptions and clickable incident information, and its updates lagged behind actual dispatch activity.

The outlet also reported that Watch Commander reports, another source of information about significant incidents, had stopped arriving after June 14, 2025. The combined effect was a substantial reduction in the information available to journalists trying to determine what was happening on San Diego's streets.

More than a year later, the shortcomings were measurable.

In a September 25, 2026 investigation, SD Slackers compared SDPD's public dispatch page with the city's underlying open-data records for weekend nights in the Gaslamp Quarter. Its analysis found that dispatchers handled approximately 60 calls on the blocks studied during a typical weekend, while the public-facing page displayed roughly 15.

The investigation also found that pedestrian stops, which more than doubled following the launch of SDPD's Operation Last Call enforcement initiative, were entirely absent from the public page. The department publicized arrest totals as evidence of the operation's success, but the underlying information necessary to evaluate the broader scope of police activity was far less accessible.

These figures concern a defined area and period, not every police response throughout San Diego. Nevertheless, they illustrate a fundamental problem: A department can publish information that supports its preferred narrative while leaving out other information necessary to independently evaluate that narrative.

On February 13, 2026, SDPD abruptly discontinued its longstanding media identification card and parking placard program, eliminating a system that had helped working journalists identify themselves to officers and cover emergencies, crime scenes, demonstrations and other breaking events.

The department's justification deserves particular scrutiny. Obtaining SDPD media credentials was not simply a matter of declaring oneself a journalist. Applicants were required to demonstrate legitimate journalistic activity, including submitting evidence of published work, and the department maintained an established application and vetting process. SDPD routinely requested additional information from applicants before determining eligibility. The department actively evaluated applicants rather than indiscriminately issuing credentials to anyone who requested them.

Yet SDPD communications manager Ashley Nicholes defended the program's elimination by asking, "Who are we as the police department to say who is media?"

The irony is difficult to overlook. For years, SDPD had done precisely that, maintaining a formal process for reviewing applicants, verifying their journalistic work and determining who qualified for department-issued credentials. The suggestion that the department was suddenly incapable of making those distinctions ignores the very system it had administered.

Certainly, no police department should have unchecked authority to determine who qualifies as a journalist, and reasonable concerns about fairness and accessibility deserve consideration. But those concerns could have been addressed through clearer standards, greater transparency and an appeals process. Instead, SDPD abandoned the credentialing program entirely, removing a practical tool that working journalists had relied upon while doing nothing to improve the public's access to timely, independently verified information.

Asked about the loss of special parking privileges for journalists covering breaking news, Nicholes told Daylight San Diego that media members "will have to figure it out."

Compounding the irony, SDPD encouraged journalists to rely on its official X account for updates about active incidents. After encrypting police radio communications and eliminating a longstanding media credentialing program, the department was directing reporters toward yet another source of information entirely under its own control. The suggestion is particularly striking given SDPD's criticism of independent social media accounts for spreading misinformation, while increasingly expecting journalists and the public to depend on its own social media posts rather than independently accessible information.

The San Diego Press Club warned that eliminating the program would hamper legitimate working journalists. The Society of Professional Journalists' San Diego chapter emphasized that reporters' statutory rights to access certain emergency scenes and First Amendment activities remained intact, regardless of whether SDPD continued issuing identification cards.

The department's reluctance to disclose information extends well beyond police scanners and press credentials. Journalists seeking records through the California Public Records Act have encountered denials, extensive delays and assertions of investigative exemptions, including in cases involving serious injuries or deaths connected to police activity.

The June 17, 2026 death of 21-year-old University of San Diego student Justin Xavier Cann illustrates the department's selective disclosure. Within a day of Cann being struck and killed by an SDPD patrol SUV, police publicly suggested he had intentionally stepped into its path, yet nearly four months later still refused to identify the officer driving. As detailed in SanDiegoVille's investigation, the Medical Examiner reported that the SUV was traveling approximately 50 mph in a 40 mph zone, although the estimate remains independently unverified. SDPD also withheld requested body-camera footage, vehicle-location data and details about whether the officer was responding to an emergency.

Although the Medical Examiner classified Cann's death as suicide, that finding does not establish whether the officer's driving complied with applicable laws or department policies. When questioned about an officer identified in the investigative records, SDPD clarified that he was not the driver but continued withholding the actual driver's identity. While legitimate investigative exemptions can justify certain disclosures being delayed, the disparity remains troubling: SDPD promptly publicized conclusions about the deceased student's actions while withholding basic information needed to independently evaluate its own officer's conduct.

Perhaps the most consequential evidence of the department's approach to transparency comes not from its radio policies or media credentials, but from the courtroom.

In October 2024, SDPD officers fired beanbag rounds and deployed police dogs against Marcus Evans, an unarmed man whose encounter with police left him seriously injured. The city subsequently agreed to pay $875,000 to resolve his civil claims, without the settlement itself establishing an admission of liability.

When the First Amendment Coalition sought records of the incident, including body-worn camera footage and investigative reports, the city initially produced only a redacted call log and resisted disclosing the remaining materials.

In a March 16, 2026 court filing, the city offered an extraordinary explanation for its position: "The City does not seek to conceal information. The City merely seeks to delay disclosure..."

The city argued that records should remain withheld while criminal and internal investigations proceeded. But delayed disclosure can itself undermine accountability, particularly when the public is trying to understand an incident involving serious injuries, police force and a substantial taxpayer-funded settlement.

On June 26, Superior Court Judge Terrie Roberts ordered the city to release the records. A final judgment followed on August 5.

What emerged from the department's own investigation made the fight over disclosure even more consequential.

As KPBS reported in August, SDPD Internal Affairs determined that officers' use of police dogs and additional beanbag rounds against Evans violated department policy. Investigators found that Evans was passively resisting and that supervisory personnel had also failed to properly manage aspects of the incident.

In other words, records the city fought to withhold ultimately helped reveal findings of misconduct under the department's own standards.

Another lawsuit, filed in April 2026 on behalf of investigative reporter Kate Morrissey, challenges the city's refusal to release body-worn camera footage and certain 911 records from SDPD's involvement in federal immigration enforcement operations.

Police officials described their role at the operations as maintaining peace and safety while federal agents conducted immigration enforcement. Nevertheless, the city withheld the body-camera footage under exemptions for law enforcement investigative records, prompting the First Amendment Coalition to argue that the department could not justify withholding footage of officers performing a peacekeeping function simply by invoking an investigative exemption.

The dispute raises an obvious question about public accountability: How can residents independently evaluate SDPD's involvement in controversial federal operations when the department refuses to release the recordings documenting what its officers did?

The conflict over police transparency is hardly new in San Diego.

In April 2015, SDPD Officer Neal Browder shot and killed Fridoon Rawshan Nehad in a Midway District alley after responding to reports of a man threatening people with a knife. Nehad was actually holding a pen, which the officer mistook for a weapon.

For months, city officials and law enforcement leaders opposed public release of surveillance footage documenting the encounter. Only after federal court intervention did the recording become publicly available, allowing journalists and residents to examine the shooting rather than rely exclusively on the accounts of officials who had investigated it.

As Voice of San Diego documented at the time, the video raised significant questions about the encounter, including how quickly Browder fired after leaving his patrol vehicle. Prosecutors concluded that the officer had acted lawfully, but the footage provided an independent record that the public had initially been denied.

That is precisely why access to original evidence matters.

SDPD now publishes critical-incident videos. These public releases are produced as edited presentations, with selected recordings, narration and explanatory graphics. Such packages can help viewers understand complex incidents, but they are not necessarily substitutes for access to the underlying recordings in their original context.

The fatal police shooting of 16-year-old Konoa Steven Wilson offers a particularly disturbing example of why that distinction matters. In February 2025, SDPD released a heavily edited video presentation of the teenager's January 28 killing near downtown's Santa Fe Depot. The department's presentation included surveillance footage showing Wilson's movements before the shooting and emphasized that officers subsequently recovered a handgun concealed beneath his clothing. Much of the incident audio was removed, however, and the department controlled which recordings and sequences the public was permitted to see.

What the footage also showed was a teenager fleeing after another individual opened fire on him. As Wilson emerged from a corridor, SDPD Officer Daniel Gold shot him at close range, before identifying himself as a police officer. There was no indication in the released footage that Wilson had fired a weapon, pointed one at Gold or was holding a gun when he was shot. Yet the department's edited presentation risked shifting attention toward Wilson's conduct rather than the officer's decision to use deadly force against a fleeing teenager.

The financial consequences were extraordinary. In December 2025, the San Diego City Council unanimously approved a $30 million settlement with Wilson's family, among the largest police-killing settlements in American history and exceeding the $27 million paid to George Floyd's family. Although the settlement did not constitute an admission of liability, the staggering payout raised serious questions about the circumstances of a shooting the department had initially presented through its own carefully selected footage.

Even more troubling, the city subsequently resisted releasing the underlying evidence. In August 2026, more than 18 months after Wilson's death and eight months after the settlement, the First Amendment Coalition challenged San Diego's refusal to disclose unedited video recordings and other investigative records. The coalition reported that the city had disclosed virtually no records beyond a limited video excerpt. After prosecutors announced in September that they would not charge Gold, the organization renewed its demand for disclosure.

The contradiction is difficult to ignore. SDPD released an edited presentation that helped shape the public's initial understanding of a teenager's death, but resisted providing the complete records that would allow journalists and residents to independently scrutinize that presentation.

The issue is not simply whether the footage was edited, but why the department should retain such extensive control over the evidence used to evaluate its own officers' actions, particularly in a case that ultimately cost San Diego taxpayers $30 million.

The department's criticism of misinformation also comes amid another controversy involving information SDPD collects about the public but whose use has generated serious questions about oversight.

San Diego's network of approximately 500 automated license plate readers has become the subject of a lawsuit filed by the ACLU of San Diego and Imperial Counties and the Partnership for the Advancement of New Americans. The plaintiffs allege that the city's widespread collection and retention of vehicle-location information violates California's constitutional right to privacy.

The technology records license plates and identifying vehicle characteristics, creating a searchable database that can help investigators identify vehicles associated with crimes. SDPD maintains that the system has contributed to hundreds of investigations and that safeguards now govern access and use. But those safeguards followed revelations that raised substantial concerns.

SDPD acknowledged that its license plate information had been accessible to outside agencies, including federal and out-of-state law enforcement. The department subsequently restricted that access, citing California law, and has maintained that the identified sharing was not for immigration enforcement.

Chief Scott Wahl has defended the technology as an effective investigative tool, while Mayor Todd Gloria has pointed to its reported role in nearly 900 investigations and the recovery of millions of dollars in stolen property. 

Nevertheless, on October 21, the City Council's Budget and Government Efficiency Committee voted unanimously to advance a proposal to terminate the city's Flock camera contract. The proposal still requires action by the full City Council, but the vote reflects growing unease about the surveillance system and the adequacy of its safeguards.

A separate federal civil-rights lawsuit involving Hugo Parra, who spent nearly a month in jail after investigators linked him to a crime through vehicle-identification evidence that his attorneys say was mistaken, has further intensified scrutiny of the technology. The allegations remain subject to litigation, but the case illustrates why investigative tools must be accompanied by rigorous independent verification rather than unquestioning confidence in technological matches.

The issue is not merely whether police should have access to modern investigative resources. It is whether the public receives sufficient information to assess how those resources are used, what safeguards exist and what happens when something goes wrong.

And that brings the conversation back to the Instagram accounts SDPD chose to criticize.

Axios cited examples in which accounts allegedly identified the wrong person in a La Jolla sea lion harassment video, incorrectly characterized a North Park police shooting as a raid on an adult business, and described a deadly incident near downtown's E3 Civic High School as an active-shooter situation at the school.

The sea lion misidentification and the inaccurate description of the North Park incident may be legitimate examples of the dangers of publishing before verifying. In the North Park case, a suspect fleeing police entered the adult business, where officers subsequently shot him. Describing that sequence as a police raid misrepresented what occurred.

The E3 Civic High example warrants closer examination of the original post and its date before drawing broader conclusions. The school occupies space within the downtown Central Library, where a deadly shooting occurred in May 2023, but the available record does not establish that the incident described as occurring last December happened as characterized.

None of this excuses publishing false information. It does, however, underscore why every source, including SDPD, should be expected to provide accurate details that can be independently checked.

The Islamic Center of San Diego shooting in May offers another illustration of the tension between timely disclosure and the spread of misinformation. As inaccurate photographs of a suspect circulated online, SDPD correctly warned the public against relying on unverified images.

But the department had initially declined to publicly identify the suspects, a decision Chief Wahl explained in the context of keeping attention on the victims. That rationale was understandable, yet withholding names during a rapidly developing, high-profile investigation can also leave room for speculation and mistaken identification.

Transparency cannot be a one-way street, and this is the central problem with SDPD's public criticism of independent publishers. The department appears eager to emphasize the shortcomings of people reporting on police activity, while offering considerably less public reflection on the consequences of its own restrictions on access.

A police department is not a newsroom, and public safety sometimes requires withholding sensitive details. Victims' identities, investigative tactics, confidential witnesses and active operations all present legitimate reasons for caution. But those exceptions should not become a general philosophy under which the public learns about police activity only when the department conveniently decides it is appropriate.

Independent reporting serves a fundamentally different purpose from police public relations. Journalists are not supposed to function as an extension of a department's communications office, distributing approved information without questioning it. Their responsibility is to examine official claims, investigate discrepancies, seek competing perspectives and disclose facts that powerful institutions may prefer not to publicize.

That work becomes harder when scanners fall silent, press credentials disappear, public dispatch information offers only a partial picture and access to critical records requires litigation.

It is also worth remembering that the growth of neighborhood news accounts is not happening in a vacuum. Traditional newsrooms have contracted and sold out to corporate entities, dedicated police reporting has become less common and residents increasingly turn to social media to learn about incidents unfolding outside their homes and businesses.

Some of those accounts undoubtedly publish material that falls short of professional journalistic standards. Others provide firsthand observations and community information that might otherwise go unreported. Treating them all as unreliable distractions ignores the circumstances that have made them influential.

Rather than simply criticizing these publishers, SDPD could help improve the accuracy of local reporting by restoring meaningful access to routine dispatch information, making its public incident data more complete, developing a workable alternative for identifying journalists at emergency scenes and taking a more proactive approach to releasing records that the law makes public.

The department could also explain why it abandoned the hybrid radio system it had used for years, whether it has seriously considered delayed or restricted media access to encrypted communications, and what measurable improvements have been made to its public dispatch platform since journalists first documented its shortcomings.

Those are questions of public policy, not demands for access to confidential investigative information.

San Diego residents should expect accuracy from independent journalists and social media publishers. They should also expect openness, accountability and a willingness to correct mistakes from the government agencies funded by their tax dollars.

When an Instagram account gets something wrong, its followers can demand a correction, challenge the account's credibility or stop following it. When a police department controls access to the records necessary to establish what actually happened, the consequences reach far beyond a misleading social media post.

The public cannot independently verify information it is not allowed to see.

And if the San Diego Police Department is genuinely concerned about misinformation, restoring public access to verifiable facts would be a far more meaningful response than criticizing the people trying to report what is happening behind its increasingly closed doors.

Originally published on October 26, 2026.